HOW DOES YOUR DELIVERY SERVICE WORK?
All the orders are shipped from Turkey via FEDEX EXPRESS, UPS, TNT or DHL. We are happy to work with only the well known shipping companies and that our customers receive their orders in only few days.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide.
WHAT ARE THE SHIPPING FEES?
We offer FREE EXPRESS SHIPPING for USA, Canada, Europe, UK.
For another countries:
Australia - 20$
OAE - 20$
Rest of the World - 35$
WHAT ARE THE ESTIMATE DELIVERY TIMES AFTER THE SHIPMENT?
UK 2-3 days
Europe 2-3 days
U.S. /Canada 2-4 days
South America 2-5 days
Rest of the World 2-5 days
DO YOU SHIP EXPRESS?
DO YOU PROVIDE TRACKING NUMBER?
Yes, each order is available for online tracking until the delivery. You will receive your tracking number once your order is shipped.
CAN I CANCEL MY ORDER?
You can cancel your order in 24 hours. We are not able to cancel or change your order once it is shipped. If you would like to return your order please see our return policy.
CAN I CHANGE MY DELIVERY ADRESS AFTER I ORDERED?
We are unable to cancel or change any part of your order including the delivery address or payment method once your order is complete.
Shipping charges will be added to your order and displayed in the total cost of your order. Shipping rates are not inclusive import fees that could be charged when the package reaches your destination country. During 'Free Shipping' your order will be shipped without a shipping fee.
TAXES AND DUTIES
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.